What we shipped

First screen: Hero reads more directly (clear next steps, tighter supporting line) and the rotating headline cycles through words that read more naturally.

Trust and proof: “Why teams try Requset” is easier to scan, with clearer wording on templates, the public changelog, and how we think about security.

Use cases and advantages: Section titles and descriptions are aligned and centered where it helps; the pricing link sits under the advantages intro so the flow reads top to bottom.

Industries and teams: Headlines and supporting copy stress breadth and consistency without sounding generic.

Browsing the page: Sections feel a bit smoother as you scroll up and down, and primary actions on the landing page respond more clearly on tap and click.

Workspace event webhooks (Pro and Business): Under Workspace → Integrations, configure a secure HTTPS URL to receive notifications when a request is created, approved, or rejected. Optionally add a signing secret, choose which events to send, and try a test delivery before going live.

HTTPS webhook in Automation Studio: Workflow automations can call an external HTTPS webhook step (POST or GET), with optional JSON body and custom headers—useful for Zapier, Make, or your own services.

Duplicate template to another team: Workspace owners and admins can copy a template (and its workflow when supported) to another team in the same workspace from the template detail view.

My Requests export: Export the requests you’re viewing—respecting your search, filters, team, and sort—as a CSV file.

Workspace analytics: Time to first review appears as a KPI when available, so you can see how quickly reviews start after requests arrive.

Audit log coverage: More workspace, group, and membership activity is recorded so admins see a fuller picture of what changed.

Audit log actors: Each entry shows the person’s name and profile photo when available, so the list is easier to scan than email-only lines.

Workspace access notifications: You get an in-app heads-up when workspace membership or access changes in ways that affect you.

Profile photos: Smoother flow for updating your avatar.

Inbox quick filters: Unread, Actionable, and Invites filters remember your last choice for next time.

Request detail: The review banner shows review progress for the team (for example whether things are still in review or approved) and still lets you jump straight to the review panel. The per-request Workspace Slack toggle is hidden until that integration is offered broadly.

Notifications: Clearer, more contextual wording in several cases.

AI assistant chats: Conversation titles are easier to recognize at a glance.

Usernames: More consistent behavior everywhere they appear.

Profile & welcome email: Smoother handling of account status and the first message new users receive.

Streaming AI Form Generation: Template fields can stream in while AI generates them, so long builds feel more responsive.

Workflow Set Status Action: Automations can update request status as part of a workflow step.

Welcome Email: New accounts receive a branded welcome message with clearer next steps.

Admin Analytics (operators): Dashboard and API for high-level platform metrics—intended for administrators.

AI-Built Workflows: Generated workflows get clearer titles, smarter decision-node wiring, and automatic repair when a graph is missing an end node.

Workspace Analytics: Additional metrics and refreshed UI for team activity and trends.

Template Experience: Loading shimmer on template details; smoother handling when deleting templates tied to AI workflow drafts.

Chat Continuity: Assistant threads stay correctly scoped when you switch workspaces.

Sign-Up Flow: Registration preflight checks and clearer messaging before workspace creation.

Auth Gate: More reliable loading behavior and avatar display during sign-in.

Transactional Email: Email layout and welcome styling updated for dark-mode-friendly rendering and more consistent typography.

Workspace Creation: Default workspace identifiers are generated more reliably for new workspaces.

New Analytics Page: Teams can now see activity and request trends in one place.

Delete Teams: Workspace admins can remove teams directly from team settings.

AI-Powered Workflow Setup: You can create workflows faster with help from AI.

Flexible Reminder Timing: Requests can now use reminder timing that fits each request better.

More Reliable Billing Updates: Subscription periods and seat updates now stay in sync more consistently.

Clearer AI Usage Tracking: AI usage reporting is more accurate and easier to trust.

Smarter Approval Routing: Sending requests now gives clearer reviewer choices for smoother approvals.

Better Notifications Experience: Notifications are easier to browse, and unread items are handled more clearly.

More Stable Workflows: Workflow runs are more dependable, including when something goes wrong.

Request Progress Checks: Fixed an issue that could interrupt request progress tracking in some cases.

Workflow History View: Improved workflow history so progress is easier to follow.

Dynamic Storage by Occupied Seats: Workspace storage limits now scale automatically by active member count for paid plans:

Pro: 10GB base + 2GB per active seat

Business: 50GB base + 5GB per active seat

Storage Breakdown in Billing UI: Usage views now show how the storage limit is calculated (base + per-seat formula), alongside progress and current usage.

80% Storage Capacity Warning: Workspace owners now receive an in-app warning when usage reaches 80% of capacity.

Seat-Reduction Over-Limit Warning: If reducing seats lowers storage capacity below current usage, owners are warned (without removing access to existing files).

Plan Simplification: Removed add-on plan logic and related UI flows from billing settings to keep plans focused on Free, Pro, and Business tiers.

AI Action Limits Updated:

Free: 50 actions/user/month

Pro: 300 actions/user/month

Business: 1000 actions/user/month

Free Plan Limits Updated: Free now includes 5 templates and 2 teams.

AI Overage Pricing Adjusted:

Pro: $0.15/action

Business: $0.10/action

Storage Limit Reliability: Corrected storage-limit calculations to use a safer tier fallback path and improved seat-count caching for more consistent limit checks.

Billing UI Clarity: Improved storage unit formatting and cleaned up tooltip behavior in usage cards.

Workspace Add-ons Tab: New Add-ons tab in workspace billing so admins can see and manage extra storage, additional teams, and priority support in one place.

Smarter AI Chat Titles: AI conversations now get short, meaningful titles automatically, making it easier to find the right thread later.

Seat & Team Limits: Plan limits for seats and teams are now enforced more consistently across the app, so what you see in pricing matches what you can use.

AI Actions Per User: Updated plan limits so Free includes 5 AI actions/user/month, Pro includes 50, and Business includes 200, with clearer overage pricing.

Free Plan Messaging: Updated FAQ and pricing copy to highlight that the Starter plan is free forever for 1 workspace and includes 5 AI actions per user each month to try AI.

AI Action Definition: Pricing now explains what counts as an AI action (for example: generating a form schema, summarizing a request, or producing a chat reply).

Grace Period Enforcement: Workspaces that stay over their seat limits after the 7‑day grace period are now reliably redirected to the unlicensed screen until the issue is resolved.

Subscription Refresh: Subscription status and usage stay in sync more reliably, especially around renewal dates and plan changes.

AI Usage Reporting: AI usage is now tracked and reflected more accurately in billing, reducing surprises for high-usage workspaces.

Workspace Audit Logs (Pro/Business): New audit event pipeline and API so owners and admins can see who changed templates, members, and requests, and when.

Audit Log Page: Dedicated workspace audit view for exploring recent activity with pagination.

Request Export: Export workspace requests to CSV, including team, status, creator, and reviewers, for offline analysis and sharing.

Smarter Directory Search: Search workspaces, teams, members, templates, and requests by name, description, email, or ID from the core tables.

Reviewer Email Notifications: Request assignees now receive email notifications (in addition to in-app alerts) when they are added as reviewers.

AI Request Flows: Better handoff between AI-generated request summaries/submissions and the full create form so fields stay in sync when you edit details.

Request Assignment UX: Cleaner status labels and richer metadata across request lists and exports for easier triage.

Date Range Editing: Fixed an issue where date range values were not pre-filled when clicking Edit Detail from the AI request submission widget.

Notification Robustness: Hardened recipient lookup when sending assignment notifications to avoid silent failures in edge cases.

Custom Requests: Create one-off requests without a template—add your own fields and submit directly. Great for ad-hoc approvals.

Live Status Updates: Request statuses now update instantly across the app—no need to refresh to see the latest.

SLA Reminders: Reviewers receive automated reminders when a request has been waiting for 24 hours or more.

Workflow Reminders: Automated reminders for workflow steps with due dates so nothing slips through the cracks.

Submit from AI Chat: Submit requests directly from the AI assistant—pick a template, fill it out, and send without leaving the conversation.

Create Forms from Prompts: Describe the form you need in plain language and the AI builds it for you in the form builder.

Public Pages: Templates, Changelog, Pricing, FAQ, and Contact are now viewable without signing in.

Request Details: Clearer request view with better approval and lifecycle information.

Form Fields: Smoother experience for attachments, date ranges, signatures, ratings, and other field types.

AI Assistant: Refined request previews, approval cards, and task checklists in chat.

Inbox: Inbox improvements for staying on top of your work.

Usage Tracking: Resolved a critical issue where AI usage wasn't logged for some templates due to missing workspace context.

Backend Resilience: Added robust fallback logic to ensure workspace identification even with legacy data.

Frontend Freshness: Optimized template fetching to prevent stale data issues.

Smart Form Generation: AI now intelligently renames generic placeholders (e.g., "Existing Field 1") to context-aware names.

Field Support: Better handling for diverse field types like radio buttons and complex options.

AI Form Assistant: Generate complex form templates in seconds using just a natural language prompt.

Requset AI Chatbot: A centralized assistant for managing conversations and automating common tasks.

System Template Gallery: A new marketplace for community and system-standard form templates.

Enhanced Access Requests: A streamlined process for new members to request access with instant admin notifications.

Polished Sidebar: Improved navigation with integrated version tracking and smoother transitions.

Pro Billing Controls: Better visibility into workspace seats and usage-based billing.

Improved application stability and reliability.

Optimized mobile responsiveness and theme persistence.

Refined workspace onboarding for a smoother first-time experience.

New email templates with previews and delivery tracking.

Secure presigned attachments for faster uploads.

Smoother settings experience.

User avatars and workspace logos.

Storage foundation for future assets.

Usage-based billing and add-ons.

Plan enforcement across product surfaces.

Pricing UI improvements.

Visual workflow builder for approvals and automation.

Inbox improvements with real-time alerts.

Overview stats for requests and approvals.

Navigation and component polish.

More capable form tooling.

Create, review, and comment on requests.

Template versioning and routing controls.

Teams, members, and workspace management.

Authentication and workspace setup.

Legal and marketing framework.