Privacy Policy

This Privacy Policy describes how Requset ("we", "us", or "our") collects, uses, discloses, and protects personal information when you use our websites, applications, and related services (collectively, the "Service").

1. Scope

This Policy applies to personal information processed by Requset in connection with the Service. It does not cover third-party websites or services that we do not control.

2. Information We Collect

We collect information you provide directly and information collected automatically:

• Account Information: name, email address, username, and authentication data.
• Workspace & Content: organization name, workspace metadata, and content you submit.
• Usage & Device Data: app interactions, IP address, browser type, device identifiers, cookies.
• Support Communications: messages, feedback, and attachments sent to support.

3. How We Use Information

We use information to provide and improve the Service, including to:

• Authenticate users, create and manage accounts and workspaces.
• Operate, maintain, and improve features and security.
• Provide support, communicate updates, and send service-related notices.
• Analyze usage trends and develop new features.
• Comply with legal obligations and enforce our Terms.

4. How We Share Information

We do not sell personal information. We may share information with:

• Service providers who process data on our behalf (e.g., hosting, analytics, email). See our Subprocessors.
• Other users in your organization as necessary to operate shared features.
• Authorities or third parties when required by law or to protect rights and safety.
• In connection with a business transaction, subject to appropriate safeguards.

5. Security

We implement administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage is completely secure.

6. Data Retention

We retain personal information for as long as necessary to provide the Service and fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law.

7. Your Choices

You can update account information, manage cookie preferences, or opt out of non-essential communications. To request access, correction, export, or deletion of your data, contact us at privacy@requset.com. For cookies, see our Cookie Policy.

8. Processors and Authentication

We use Supabase for authentication (email/password and Google OAuth), database, and storage. Supabase acts as our data processor and stores data in the region configured for our project. Data may be transferred cross‑border subject to appropriate safeguards.

9. Your Rights

Depending on your location, you may have rights under data protection laws (e.g., access, rectification, deletion, portability, restriction, objection). We will respond to requests in accordance with applicable law.

10. International Transfers

If we transfer personal information across borders, we use appropriate safeguards as required by law.

11. Children

The Service is not directed to children under the age of 13 (or the age of digital consent in your jurisdiction). We do not knowingly collect personal information from children.

12. Changes to this Policy

We may update this Policy from time to time. When we do, we will update the "Last updated" date and, where required, provide additional notice.

13. Contact

If you have questions about this Policy or our privacy practices, contact us at privacy@requset.com.

Last updated: 2/5/2026